Kedoo

Privacy and cookie policy

Kedoo Entertainment DMCC (hereinafter “KEDOO” is committed to protecting your privacy).

This policy explains how KEDOO will process, use or share any personal data it collects from you, or that you provide to KEDOO.

By visiting and using website: kedoo.com and any related properties (jointly the “Service”), you are accepting and KEDOO to this policy. KEDOO may, from time to time, make changes to its privacy policy and these will be posted on this page. Please check back frequently to see any updates or changes to the KEDOO privacy policy.

For the purposes of the Data Protection Act 2018 (the “Act”) and UK GDPR, KEDOO is the data controller and KEDOO will only use the information that it collects about you lawfully (in accordance with the Act).

1) Information KEDOO may collect

KEDOO may collect and process information about you when you use the Service. In particular, this may include information you give KEDOO by filling in forms on the Service or by corresponding with KEDOO, including when you willingly provide your data to acquire specific information from the Service. Such data, which you might provide KEDOO includes e-mail address.

KEDOO may also automatically gather information on how you use Service to help KEDOO develop and improve its Service and to provide relevant, helpful information to you. This includes information about your device such as domain name, browser type and version, operating system, IP address, cookie information, time stamp, what web pages you visit on Kedoo website, and how long you spend on each page. KEDOO do not gather information about other third party websites you have visited.

2) Using your information

Collection of your information helps us better understand what you need from KEDOO and its Service. The main uses of your personal information are:

  • To deliver certain services or information you have requested;
  • To improve the content and general administration of the Service; and
  • To provide you with notices regarding Service, and, with your permission, provide updates and information about KEDOO and its Service.

KEDOO may use the information you provide and the information KEDOO receives from third parties to carry out KEDOO’ obligations and to provide you with the information, content that you request from KEDOO and to provide you, or permit selected third parties to provide you, with information about other content, goods and services which KEDOO feels may interest you. KEDOO will usually inform you (before collecting your data) if KEDOO intends to use your data for marketing purposes or if KEDOO intends to disclose your information to third parties for such purposes. You have the right to ask KEDOO not to process your personal data for marketing purposes and you will have the opportunity to refuse any such marketing correspondence from KEDOO or third parties by checking certain boxes on the forms KEDOO uses to collect your personal data. You can also exercise the right at any time by contacting us at: support@kedoo.com.

KEDOO may also use the information KEDOO collects about you to administer and improve the Service and to measure or understand the effectiveness of advertising KEDOO serves you, and to deliver personalised services and relevant or targeted advertising to you.

3) Disclosing your information

KEDOO may disclose your personal information to third parties in the event that KEDOO sells or buys any business or assets, KEDOO which case KEDOO may disclose your personal data to the prospective seller or buyer, or where KEDOO is under a duty to do so in order to comply with any legal obligation, or in order to enforce or apply KEDOO’ Terms and Conditions and other agreements or to protect KEDOO’ or others.

KEDOO may also share your information with selected third parties including affiliated partners, Distribution Network partners, customers providers, retailers advertisers, suppliers and sub-contractors for the performance of any contract KEDOO enters into with them or you or the performance of any order you place through the Service.

KEDOO may also access and disclose your personal information and content to government or law enforcement agencies or courts as required by law or, in KEDOO’ sole discretion, when KEDOO believes that disclosure is necessary to protect itself, you or any third parties.

4) Storing your information

The data and information that KEDOO collects from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for KEDOO or for one of KEDOO’ suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. KEDOO will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. KEDOO cannot guarantee the security of your data transmitted to the Service; any transmission is at your own risk.

5) Access to information

You may have certain rights regarding your Information that KEDOO collects and processes, in particular: the right to access, rectify, delete, restrict, transport and objection to processing. To exercise these rights, please submit a request to support@kedoo.com. KEDOO may ask for additional information, as reasonable, to confirm your identity before taking any further actions. Note that some of our services and special features require certain Information and erasing, restricting, or objecting to processing of your Information may prevent KEDOO from providing these services or special features to you. You can also check the information that KEDOO holds about you by emailing KEDOO at support@ kedoo.com and KEDOO will amend any inaccuracies promptly.

6) Cookies

The Service uses cookies to distinguish you from other users of the Service and to improve your overall experience. When you use the Service, certain information may be stored locally on your device using 'cookies' or similar technologies such as objects stored in the device’s local storage. A cookie is a small text file used to store limited information about the user of the device. They help KEDOO to identify how KEDOO’ users use the Service, and so that KEDOO can continue to develop and improve it.

Cookies do this by storing information about your preferences on your device, including the device model, manufacturer, screen resolution, device capabilities, service provider, country and city location data.

KEDOO accesses this information when you use the Service, to provide you with content, in accordance with the rights KEDOO have licensed, which is more relevant to your individual interests and for reporting and analytics purposes.

Specifically, the cookies KEDOO use help KEDOO to:

  • Estimate the number of visitors to KEDOO website and usage patterns so that KEDOO can understand how its website is used and how KEDOO can improve visitors’ experiences;
  • Store information about your preferences and to therefore allow KEDOO to customise its website according to individual interests; and
  • To recognise you when you return to the website.

6.1) KEDOO use the following types of cookies:

Strictly necessary: These cookies enable KEDOO Service to function correctly and deliver the services and products visitors have requested.

Performance & Functionality: These cookies are used to enhance the performance and functionality of KEDOO Service but are non-essential to their use (for example, KEDOO uses cookies to remember your preferences on the Service). However, without these cookies, certain functionality (like survey functionality) may become unavailable.

Analytical: These cookies collect information that is used either in aggregate form to help KEDOO understand how the Service is being used or how effective KEDOO marketing campaigns are, so KEDOO can research the usability of its Service, or to help KEDOO customise the Service for you. In particular KEDOO use the Google analytics cookies. For more information about Google’s privacy policy, please visit http://www.google.com/intl/en/policies/. If you do not wish to allow the use of Google Analytics cookies at all, Google provides an opt-out plug-in for most common website browsers http://tools.google.com/dlpage/gaoptout.

User Authentication: These cookies are used to enable you to share pages and content that you find interesting on the Service through third party social networking websites.

By using the Service, you accept the use of cookies in accordance with this privacy policy.

6.2) Your cookie choices:

For more information about what cookies are and your rights to control cookies, please visit the third party educational resource www.allaboutcookies.org.

7) Disclosing personal details

KEDOO will not ask you for credit card details or other security passwords in unsolicited phone calls or emails. If you receive such a request, please report it to KEDOO by emailing:support@kedoo.com

8) How to contact KEDOO and further information

The Service is offered by Kedoo Entretainment DMCC via DUQQY service. Kedoo Entretainment DMCC is incorporated under the laws of United Arab Emirates. Kedoo Entretainment DMCC registered address is:

  • Premises No.: Unit No: 2702-A, Tiffany Towers, Plot No: JLT-PH2-W2A Jumeirah Lakes Towers, Dubai, United Arab Emirates

If you have any feedback, questions or complaints about this privacy policy or any requests for technical support, then please contact KEDOO by sending an email to: support@kedoo.com